We currently offer standard and express shipping via Australia Post for all orders within and outside Australia.
Shipping Methods
Domestic Shipping Rate
Orders $45 and over
- Standard Shipping: FREE
- Express Shipping: $5.95
Orders under $45
- Standard Shipping: $8.5
- Express Shipping: $11.95
International Shipping Rate
- Standard Shipping: $15
- Express Shipping: $25
Order Processing Time
All orders are processed within 1 business day. Once your order has been shipped, you will receive a shipping confirmation email with your tracking information.
Delivery Time
Delivery times vary depending on your location and the shipping method you choose. Standard shipping typically takes 2-5 business days for delivery within Australia, while express shipping typically takes 1-2 business days.
For international orders, standard shipping can take up to 15 business days, while express shipping typically takes 5-7 business days.
Please note that delivery times may be delayed due to unforeseen circumstances such as weather, holidays, or other factors outside of our control.
Disclaimer
Please note that colour appearance may vary slightly between what you see on our website and the product you receive. Differences in screen settings, lighting conditions, and individual display devices can affect how colours appear. While we make every effort to display our products as accurately as possible and to minimise colour variation, some differences are unavoidable. By placing an order, you acknowledge and accept that slight colour variations may occur.
Occasionally, a selected colour may become unavailable due to high demand or stock discrepancies. In these cases, we will contact you via the email address provided at checkout to confirm how you would like to proceed. If we do not receive a response within 48 hours, we reserve the right to dispatch your order using the closest available shade to avoid delays in shipping. While we make every effort to match the original selection as closely as possible, slight variations in colour may occur.
We appreciate your understanding and recommend checking your inbox (including spam or junk folders) for any communication regarding your order.
Undeliverable Packages
If a package is undeliverable due to an incorrect shipping address provided by the customer, the customer will be responsible for the additional shipping costs to re-ship the order. If the package is undeliverable due to other reasons, we will contact the customer to determine the best course of action.